I registered in the past but cannot log in anymore!
You may have entered an incorrect username or password. If you've forgotten either one, you can recover your username or recover your password. Just fill out the form, and we'll send your account...
Frequently Asked Questions about Resources
What are resources?How do I create a new resource?How can I delete a resource?Is there a limit on the number of resources I can submit?What are resources?Resources are user-submitted pieces of...
I've lost my password!
Don't panic! Just click on the Forgot your Password link on the login page and enter the e-mail address for your account. A verification token will be sent to you. Once you have received the token,...
Why do I need Java?
There are two common reasons why you may not be able to view an application.The tool is internally misconfigured. If you can look at your My HUB page and see that the tool you just started does not...
I registered but cannot log in!
If this is a new account, you won't be able to log in until you've confirmed your e-mail address. Right after you registered, you should have received an e-mail at the address that you registered...
Why can't I log in?
Have you registered? You must register in order to log in. If you have registered and you still cannot log in then check and double-check your username and password. Usually this is the problem; if...
How do I change my password?
We have an online form to change your password. You can use the link included here, or you can find the same link on the page that you go to when you first log in to this site. You'll also find the...
Group Guidelines & Tips
Ultimately it is the Admins that decide what the rules are for their group, but if you have been made a manager of a group, here are some suggestions for keeping your group happy:Manager...
Frequently Asked Questions about Groups
What is the difference between public, restricted, and private groups?How do I make a public group private? And vice-versa?How are groups managed?Who can see resources/wiki pages/discussions in a...
Why the math question?
When you use the Help button to submit a trouble report, it may ask you a simple math question such as "What is the sum of 3 and 5?" You get this if you're not logged in. Providing a correct answer...
To change your "My HUB" page, simply click the Personalize button located in the upper-right corner of that page. The page will enter a customization mode where you may move modules around by...
Help! I'm getting a Java error!
Users may experience a Java error on Mac OS X if they are using Java version 1.3 and below. Please ensure your Java install is up to date.NOTE! For gecko browsers (Mozilla, Firefox, Camino), the...
How do I change my username?
Sorry, but login names cannot be changed. If this is poses a serious problem for you, please contact our support team.
How to Enable Cookies
In order to log in to this site, you must enable cookies in your browser. Instructions for enabling cookies in common browsers are listed below. If your browser is not listed, please check its...
How to enable pop-ups?
How to use WebDAV to access your HUB storage
WebDAV is the Distributed Authoring and Versioning extension to the standard HTTP/HTTPS web protocol. It allows a client to browse a remote filesystem, usually with a graphical browser that makes...
How to View/Download Video Content?
This hub relies on two formats of video files, MP4 (MPEG-4) mostly used for podcasts but also can be viewed directly on your computer, and Windows Media Player which is used by older lectures and...
Rate a Resource
Rating a resource is quick and easy.Every resource has two sets of stars: the average rating and your rating. If you haven't rated a resource, you're rating will show up as a set of slightly grayed...
You can rename a simulation session by simple double-clicking the session title just above the active tool area. The title will then become a text box where you can input any title you wish. Press...